Frequently Asked Questions

What is a Best Box?

We call our deliveries “Boxes of Happiness” because our goal is to put a smile on your face from the moment you take your box out of your mailbox all the way until you take your last bite of cookie. That bittersweet moment is tempered by the remembrance that next month a new box will arrive!  And, if you need some more in the interim, you can reach out to us via email (, Facebook message (@thebestboxever) or through our website,  You can even go the old fashioned way and call us at the shop (936-755-8036) for a special order to help you fill the gap until next month!  

Can I choose the contents of the Box?   

Part of the fun is not knowing what is inside until you open up the lid!  For that reason (and a few others), the content of the Boxes is decided by Best Box.  If you need custom cookies between shipments, contact us at the shop and we can help!

Will my cookies break during shipping?

Best Box Bakery uses the utmost care in packaging and packing to your cookies to ensure that they arrive safely. Your cookies are individually heat sealed, nestled in a bed of excellent packing material and arranged with care in a strong shipping box.  However, once the box leaves the bakery, we cannot be responsible for any breakage during shipment.  We typically ship with UPS and have excellent results for many years.

Come on, do they really taste good?

Yes!  All the time we are told that our cookies are the best decorated sugar cookies that people have ever had!  As cute as they are, they taste even better!

Is your kitchen Gluten Free?

While our Gluten Free cookies are made with gluten free flour, they are not prepared in a gluten free kitchen.  Those with Celiac Disease should not consume our products as we cannot guarantee that there are not trace amounts of gluten present.

Are you ready to subscribe?

We hope that you'll take a chance with Best Box.  You won't be disappointed!  When you are ready, click the button below and you can get started on your Best Box Journey!